Privacy Policy for Online Transcription Service

Effective Date: 16.03.2024

1. Introduction

Welcome to TranscribeToText.AI (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information when you use our online transcription services (the “Service”).

2. Information We Collect

2.1 Personal Information

When you register for an account, use our Service, or communicate with us, we may collect personal information, including but not limited to:

• Name

• Email address

• Payment information

• Account login details

2.2 Transcription Data

To provide our transcription services, we may collect and process the audio or video files you upload, as well as any text data derived from those files (the “Transcription Data”).

2.3 Usage Data

We may collect information about your interactions with our Service, such as IP address, browser type, access times, and referring website addresses. This data helps us to understand how our Service is used and to improve it.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Service

• To improve, personalize, and expand our Service

• To communicate with you, including customer support and service updates

• To process transactions and manage your orders

• To detect and prevent fraudulent or unauthorized activities

• To comply with legal obligations

4. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Accessing and updating your account information

• Requesting the deletion of your account and personal data

• Opting out of marketing communications

• Restricting the processing of your personal information

To exercise these rights, please contact us at [email protected].

7. Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mithrilmobile OU, 

Tallinn, J. Vilmsi 47, 10115, 

[email protected]

Thank you for using TranscribeToText.ai. We are committed to protecting your privacy and ensuring that your experience with our Service is secure and enjoyable.