Subscription & Refund Policy

7-Day Money-Back Guarantee

We are confident in the quality of our service! More than 10,000+ users daily rely on Transcribetotext.ai to quickly and efficiently convert audio and video into text. Our goal is to ensure that every user gets maximum value from our product, which is why we offer a 7-day money-back guarantee.

However, refunds are only available under the following conditions:

 • You were unable to use the service due to technical issues. If the platform did not function properly and prevented you from obtaining results.

 • You did not receive the expected value from the service. For example, if the transcription was entirely unusable due to system errors or severe distortions in the text.

How to Request a Refund?

To process your request, please provide proof of the issue:

✅ Screenshots showing errors or an inability to use the service
✅ Screen recording demonstrating the problem (e.g., if the service did not function)
✅ A description of the issue and why you were unable to obtain value

Send this information to [email protected], and our support team will review your case individually. Refunds are processed within 5-7 business days after approval.

If your issues started after the 7-day period, you can still contact our support team, and we will do our best to resolve the problem. Additionally, you always have the option to cancel your subscription at any time. Once canceled, no further charges will be made, and your access will remain active until the end of the current billing cycle.

We value each user and continuously strive to improve Transcribetotext.ai for you!